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Most of our products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
Our commitment to quality means taking the time to ensure your order is perfect. We typically process orders within 2 to 5 business days, which includes thorough inspection, precise printing (for applicable items), secure packing, and dispatching the orders to your destination. Keep in mind that this processing time is in addition to the estimated delivery time.
Our global reach allows us to ship products to various parts of the world, including the USA, Canada, and Europe, among many other international destinations. In the event that we're unable to ship to your location, we'll promptly reach out to inform you and discuss alternatives or refunds.
Upon placing your order, you'll receive a unique Order Number. After dispatch, a tracking number will be sent along with your shipping confirmation. It's essential to monitor your email inbox or SMS messages for these updates, based on the contact preferences you've indicated at checkout.
To monitor your package's journey, please allow a few days post-dispatch for tracking information to become available. You can visit our Order Tracking page for real-time updates on your shipment.
Please note, our shipping schedule excludes weekends, and no orders are dispatched during these times.
Collaborating with a diverse range of producers across China and the United States allows us to offer a wide variety of products. If your order includes several items, they may arrive in separate packages, and delivery times may vary. Don't be alarmed if you receive your orders a few days apart—it's all part of getting your desired products to you efficiently.
While we handle the shipment of your items, any subsequent custom fees incurred once they're on their way are the responsibility of the customer. By making a purchase, you acknowledge and accept the possibility of additional charges upon arrival in your country, as per local customs regulations.
